You can contact My Resort Rewards by phone to receive assistance with bookings, enquiries, and account support, with extended operating hours available throughout the week.
Contact My Resort Rewards
If you need support with your My Resort Rewards account, bookings, or general enquiries, the My Resort Rewards team is available to help by phone.
Phone Support
- Australia: 📞 1300 031 997
- New Zealand: 📞 0800 699 016
Calling allows you to speak directly with a reservations or support consultant who can assist with your request.
Operating Hours (AEST)
- Monday to Friday: 7:00am – 7:00pm
- Saturday: 9:00am – 7:00pm
- Sunday: 9:00am – 6:00pm
These extended hours are designed to make it easier to get help at a time that suits your schedule.
What Can My Resort Rewards Help With?
You can contact My Resort Rewards for assistance with:
- Travel bookings and enquiries
- Resort and accommodation reservations
- Questions about your My Resort Rewards account
- Understanding booking conditions, payments, or changes
- General support and guidance from a travel consultant
Helpful Tip Before You Call
To help your enquiry be handled quickly, it’s recommended to have:
- Your My Resort Rewards account details
- Any booking reference numbers (if applicable)
- Your preferred travel dates and destination